Returns & Exchanges

At Eclat BMX, we stand by the quality of our components and offer a 30-day return policy for any unused parts in their original packaging. Whether it's a fitment issue or a change of heart, we are committed to getting you back on your bike with the right gear.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the uninstalled parts in their original branded boxes, ensuring all hardware and instruction manuals are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the components, your refund will be processed to your original payment method within 5-7 business days.